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If you have any questions please contact us for more information.
  1. Who owns the rights to the Situational Leadership® Model?
  2. How can I bring Situational Leadership® to my employees?
  3. What is the value of Situational Leadership®?
  4. May I buy a Situational Leadership® online assessment (in Self or 360 version)?
  5. What if I need to contact someone at your office?
  6. What are your hours of operation?
  7. Where do you run your public courses?
  8. Where are you located?
  9. What is the cost of the Public Core Program?
  10. How do I sign up to attend a public workshop?
  11. What airport should I fly into when coming to your office?
  12. How do I get to the Centre from the Gold Coast airport?
  13. Where can I stay when attending a workshop on the Gold Coast?
  14. Do I need to rent a car?
  15. Where can I eat when attending a workshop on the Gold Coast?
  16. How do I get to the Centre from Brisbane airport?
  17. Will I have access to a phone, fax or Internet connectivity during the workshop?
  18. What is the dress attire during the workshop?
  19. May I buy or rent a copy of Twelve O'clock High?
  20. How long does my certification last?
  21. Is my certification tied to my company?
  22. I was certified with my previous employer, can I offer Situational Leadership® at my new company?
  23. Driving directions from the Gold Coast airport to your office?
  24. What are your terms and conditions for public programs?
  25. What are your terms and conditions for in-house programs?


Frequently Asked Questions

01. Who owns the rights to the Situational Leadership® Model?
The Center for Leadership Studies, Inc. (USA) owns the Situational Leadership® Model and the content associated with it. It is their intellectual property and protected by several copyrights. The Australasian Centre for Leadership Studies represents CLS as their Master Licensee.
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02. How can I bring Situational Leadership® to my employees?
Attend a public workshop through ACLS to become certified, sign a license agreement and you can start training your employees in Situational Leadership®. Click this link for more information.
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03. What is the value of Situational Leadership®?
Situational Leadership® increases the quantity and quality of conversations people have about performance. It gives leaders a method to diagnose the performance needs of others and respond to those needs. Employees benefit from role and goal clarity, opportunities for growth and development, and a framework to make difficult, often uncomfortable conversations about performance non-threatening and productive.
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04. May I buy a Situational Leadership® online assessment (in Self or 360 version)?
Our online assessments are reserved for licensed clients who are training our packaged training program on Situational Leadership®. It is not designed to be used as a stand-alone assessment.
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05. What if I need to contact someone at your office?
Our phone number is Free Call 1300 736 646 or 07 5553 6060. Alternatively you click here to Contact Us by email.
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06. What are your hours of operation?
The Australasian Centre for Leadership Studies is open from 8.30am to 5pm, Monday to Friday (Eastern Standard Time). Please note that we are located in QLD and therefore during daylight savings we are 1 hour behind Sydney and Melbourne.
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07. Where do you run your public courses?
Public courses are currently scheduled for Sydney, Melbourne, Perth, Adelaide, Brisbane & the Gold Coast. Let us know if you are interested in attending a program.
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08. Where are you located?
Building 2, 175 Varsity Parade, Varsity Lakes QLD 4227. This is a new high tech business region adjacent to Bond University.
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09. What is the cost of the Public Core Program?
The cost to attend a Situational Leadership Core Public Program is $695
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10. How do I sign up to attend a public workshop?
Click here to register online, select the relevant program and submit the form. Alternatively please feel free to call us on 1300 736 646 or 07 5553 6060 and we can either email or fax you a booking form or take your booking over the phone.
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11. What airport should I fly into when coming to your office?
Gold Coast airport (otherwise known as Coolangatta Airport).
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12. How do I get to the Centre from the Gold Coast airport?
The Gold Coast airport (otherwise known as Coolangatta Airport) is approximately 20 minutes drive from the Centre, depending on traffic.
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13. Where can I stay when attending a workshop on the Gold Coast?
We recommend accommodation in either the Burleigh area (self contained apartments available only) or Broadbeach (where there are either self contained apartments or serviced hotels). Both of these areas are approximately 10 minutes drive from the Centre.
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14. Do I need to rent a car?
A car is recommended. Alternatively you can get a shuttle bus or taxi to and from the airport and taxis between your accommodation and the Centre.
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15. Where can I eat when attending a workshop on the Gold Coast?
We provide morning tea, afternoon tea and lunch each day during training. You certainly won’t go hungry! For those who are staying for a couple of days and are looking for somewhere to have dinner, both Burleigh and Broadbeach have a variety of restaurants and cafes that you will be able to walk to from your accommodation if you stay somewhere around the beachfront. Broadbeach in particular has a well known strip of eateries with just about every type of food you can think of.
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16. How do I get to the Centre from Brisbane airport?
Brisbane Airport is approximately 75 minutes drive from the Centre. Alternatively you can catch the Airport train directly from the terminal at Brisbane airport to Robina (the last stop on the line). This takes approximately 90 minutes. Robina is a 5 minute drive from the Centre. You can pick up a taxi at the train station.
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17. Will I have access to a phone, fax or Internet connectivity during the workshop?
For our Gold Coast courses, our phone and fax systems will be available on breaks and lunches for your use. We can also provide access to the internet if required. For courses at other locations, availability will depend on the venue. If you have a particular need please feel free to contact us to ask for more information about a particular venue..
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18. What is the dress attire during the workshop?
Smart casual.
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19. May I buy or rent a copy of Twelve O'clock High?
No. You need to sign a license agreement with us to use the film in a training setting. The Center for Leadership Studies has an agreement with Films, Inc. to use an edited version of the film for training purposes. Renting or buying a copy from your local video store and showing it during training violates copyright laws.
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20. How long does my certification last?
Once certified for one of our packaged training programs you are certified "for life." Any company you work for needs to be licensed for you to train that program. When we update program materials and content, you must attend a "re-fresher" class to become fluent with the new format. However "re-fresher" classes for previously certified trainers are at no charge. If you want to become certified in another program we offer, you must attend a train-the-trainer course for that specific program, i.e.: you are certified in The Core and want to train Situational Coaching™. You would need to become certified in Situational Coaching™.
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21. Is my certification tied to my company?
No. Your certification stays with you, even if you change places of employment. However, your new employer must be licensed for you to be able to conduct training within that organisation.
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22. I was certified with my previous employer, can I offer Situational Leadership® at my new company?
Yes. The company needs to sign a license agreement with us first and then you can train the program again. If you would like to come back for a re-fresher course free of charge, you are welcome to do so.
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23. Driving directions from the Gold Coast airport to your office?

  1. When you exit the airport turn left onto the Gold Coast Hwy (heading north).
  2. Drive approx. 2 km to the major intersection of the Gold Coast Hwy and the Pacific Hwy, turn left onto the Pacific Highway.
  3. Drive north on the Pacific Hwy until you reach the Bermuda St exit. Take the Bermuda St off ramp.
  4. At the exit roundabout turn right and continue along Bermuda St.
  5. Drive for approximately 5 minutes (you will go through 3 sets of traffic lights) until you reach the major intersection of Cottesloe Drive and Bermuda St. Turn left into Cottesloe Drive.
  6. At the next roundabout turn left onto University Drive.
  7. Drive through the first roundabout and turn right at the second roundabout (in front of Bond University).
  8. Turn left at the next roundabout.
  9. Turn right at the end of the street onto Varsity Parade.
  10. Continue driving for about 500 metres.
  11. Just past the traffic lights you will see on your left no. 175 which is a business park with multi coloured buildings.
  12. We are in Building 2 – Pacific Training (the building is brown and white), which is to your right, however you need to drive around to the far right of the building to access our front door. Limited parking is available in designated "Pacific Training & Development" bays or on Varsity Parade.

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24. What are your terms and conditions for public programs?
To read our terms and conditions for public programs click here.
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25. What are your terms and conditions for in-house programs?
To read our terms and conditions for in-house programs click here.
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