about us
- Pacific Training & Development
- Australasian Centre for Leadership Studies
- Center for Leadership Studies (USA)
- Dr Paul Hersey
- Aubrey Warren
- Articles
- Situational Leadership® Clients
- Testimonials
- Copyrights
- Permission
Pacific Training & Development – national Situational Leadership® license holders
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Pacific Training & Development provides a range of training and development services, including leadership, team and personal development using Situational Leadership®, the Myers Briggs Type Indicator® (MBTI) and the Team Management Profile. We can also provide individual coaching and help managers develop their coaching skills, as well as facilitating team development and planning sessions, and providing training in communication skills from writing to presentations. We publish a quarterly print newsletter which can also be viewed online. |
Australasian Centre for Leadership Studies (ACLS)
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ACLS was established in 2003 to specifically represent the Situational Leadership® suite of products and services as the Australian Master Licensee for the Center for Leadership Studies (USA). ACLS is now owned by Pacific Traning and Developemnt. As their representative we are the only organisation which can provide public training and trainer accreditation/organisational licensing. |
Center for Leadership Studies (USA)
The Center for Leadership Studies www.situational.com opened its doors in the mid 1960s. Dr. Paul Hersey had gone to California on sabbatical to write and do research. After a taste of the Southern California weather and business opportunities, he set down permanent roots. The Center’s main business dealings are still run out of the same building he purchased. Dr. Hersey’s pivotal research around influence and behavior led to the development of the Situational Leadership® Model. Over the last four decades this model has become the basis of the most prevalent leadership system in the world. |
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Thousands of top organizations use Situational Leadership® training programs to enhance performance and develop positive work environments. Well over eleven million people around the world have experienced Situational Leadership® training with the Center for Leadership Studies. The skills they learn help them grow more successful as managers, supervisors, coaches, team leaders and individual contributors. With a focus on specific task and behaviors being demonstrated, Situational Leadership® is applicable in any culture or group. A network of talented professionals around the world represent the Center for Leadership Studies, Inc. Training materials are available in multiple languages. |
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These same concepts effectively apply to parenting, selling, customer service and wherever influence skills make a difference. The Center for Leadership Studies, Inc. offers a variety of products and services that range from self and peer assessments and 360° degree feedback to packaged training programs or tailored on-site workshops. |
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Dr Paul Hersey
Dr. Paul Hersey’s Situational Leadership® has been used to train well over 1,000,000 managers and sales people from more than 1,000 businesses and other organizations. He is an internationally-known behavioral scientist and highly-successful entrepreneur. Professor Hersey is recognized as one of the world’s outstanding authorities on training and development in leadership, management, and selling. In addition to his teaching, he is a consultant, on a continuing basis, to industrial, government, and military organizations. |
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Dr. Hersey is presently a Distinguished Professor of Leadership Studies at Nova Southeastern University. He is a former faculty member of Northern Illinois University, California State College at Chico, University of Arkansas, and Ohio University. Dr. Hersey also served in the roles of Chairman of the Department of Management and Dean of the School of Business. Dr. Hersey has also served as Project Director for the Industrial Relations Center of the University of Chicago, Training Director at Kaiser Aluminum & Chemical Company, and Department Head at Sandia Corporation. Thousands of top organizations use Situational Leadership® training programs to enhance performance and develop positive work environments. Well over eleven million people around the world have experienced Situational Leadership® training with the Center for Leadership Studies. The skills they learn help them grow more successful as managers, supervisors, coaches, team leaders and individual contributors. |
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With a focus on specific task and behaviors being demonstrated, Situational Leadership® is applicable in any culture or group. A network of talented professionals around the world represent the Center for Leadership Studies, Inc. Training materials are available in multiple languages. These same concepts effectively apply to parenting, selling, customer service and wherever influence skills make a difference. The Center for Leadership Studies, Inc. offers a variety of products and services that range from self and peer assessments and 360° degree feedback to packaged training programs or tailored on-site workshops. Dr. Hersey has authored and co-authored numerous papers, articles, and books including Management of Organizational Behavior: Utilizing Human Resources; Organizational Change through Effective Leadership; and Selling: A Behavioral Science Approach. His most recent books include The Situational Leader, Situational Selling®, Situational Service®: Customer Care for the Practitioner, and Situational Parenting®. Dr. Hersey has received numerous degrees from various institutions including a Doctorate of Education from the University of Massachusetts at Amherst, M.B.A. Degrees from the Universities of Arkansas and Chicago, and a B.S. Degree from Seton Hall University. |
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Aubrey Warren
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Aubrey’s learning and development experience encompasses training delivery and development across leadership, communication and coaching specialties; one-to-one coaching; and workshop facilitation. He is an accredited coach and coaching skills trainer with Australian Growth Coaching and an adjunct lecturer in Business Communication and Organisational Communication at the Brisbane Graduate School of Business at QUT. His own current area of professional development is in Action Learning. |
| For more than ten years, Aubrey developed, wrote and produced publications and corporate videos for companies and organizations in the health, property, investment, agricultural, retail, and IT industries. In 1997, he established Living Today magazine, a nationally distributed publication devoted to family and personal development, and served as its managing editor until 2001. An experienced workshop facilitator and coach, Aubrey delivers specialist communication and leadership programs including Situational Leadership®, Communication @ Work and Leader as Coach. He is an accredited administrator of both the Team Management Profile and the Myers-Briggs Type Indicator®. Aubrey holds a Bachelor of Arts and a Master of Business degree and is a member of the Australian Institute of Management (AIM) and the Australian Institute of Training and Development (AITD). |
Articles
Click on the links below for access to some interesting articles about
Situational Leadership®
Articles are viewable using Adobe Acrobat
Reader®
» Conversations
with Dr. Paul Hersey
by John R. Schermerhorn, Jr.Ohio University
» Executive
Summary for the Lead Self Manual
by John F. Greene, Ph.D.
» Lessons
in Leadership, An Interview With Dr. Paul Hersey
by Charlie BlackwellNova Southeastern University
» The Situational Leader Blog
(from Pacific Training & Development)
» Subscribe to The Situational Leader (Australian e-newsletter)
(Subscribe on the home page for your monthly e-newsletter)
Situational Leadership® Clients
This is a list of just some of the many clients from the US and/or Australia whose organisations have benefited from Situational Leadership®.
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Testimonials
“Invaluable. Aubrey was great. A very encouraging and knowledgeable facilitator. I am confident I will be able to deliver this program to my management team and also use my knowledge to lead more effectively”
- Joanne Ryan, SuperCheap Auto, Qld
“Great to have a more thorough set of tools to apply for different employees”
-Gavin Heydon, Australia Post, WA
“Thanks for a really great course – extremely well delivered. It was great having my immediate manager on the course as he is now applying the model to my situations first, so I get to learn from the experience and will then be more able to apply the model to my team’s situations”
- Bruce Swiegers, Avanade Australia, Sydney
“I used to think that every great leader had a particular style of leadership but I now realize that they need the flexibility to change their style according to the situation. I believe that the Situational Leadership model defines this process of flexibility exceptionally well. It gives you a structure to work within and clearly shows you how and when to use different styles. Aubrey Warren is a great presenter and has the ability to deliver the program in an easy to understand format. I send all my key people to this course as I feel it is an essential concept for great leadership.”
- Frank Uccellini, Licensee Terry White Chemists Browns Plains, Chirnside, Robina
“I particularly enjoyed your session this week very much – I particularly liked the simple framework the SL model provides on which leadership direction to take for a given person/situation. Definitely one of the more practical leadership models around that I have seen”
- David Gorman, HR Learning & Development Consultant, Dept Housing and Works, WA
“It was refreshing to go to a course that had content which could be instantly applied to the workplace. It reaffirmed that it is essential to consider an individual’s or group’s readiness to take on/perform a task if we are to successfully achieve a goal. Sometimes you have to look through a follower’s eyes in order to lead effectively. Thanks again for the course presentation.”
- Gil Fijac, Client & Project Manager, Department of Housing and Works, WA
“I have definitely had some great wins with adapting styles to readiness. Most importantly I seem to be a lot more aware that the style needs to change in every different situation instead of putting people in one category and always using that style with them – it is great fun! The other team managers who attended the course have mentioned how much they have benefited from the course and how they understand the Situational Leadership much more now.”
- Carol Grieve, IAG, WA
“Really enjoyed the Situational Leadership course the other week. I’ve already heard a few references to applying ‘S2 style’ or being ‘R4’ for a task, so it has permeated with the consultants.”
- Peter Warner, Avanade Australia, ACT
“Held my interest all day.”
“Had a top day! Very informative, eye-opening and beneficial on an ongoing basis.”
“I have just started out on a new customer site which is providing endless opportunities to practice my assessment of readiness levels and ensuring this is not affected by my perception of the person. It is interesting how our first impressions sometimes cloud our judgement!”
“I have been trying to use the leadership model since the training and have been able to put it to use. I am finding it very helpful in dealing with a great deal of situations when managing people. Once again thanks for a great course last week.”
“Well facilitated, excellent tools.”
“Highly enjoyable and informative”
“The course has given me an idea of what my leadership skills are currently like and how I might improve/change. I really enjoyed the workshop!”
“It gives me some every clear development targets for my growth.”
“Very practical.”
Copyrights
The Center for Leadership Studies, Inc. owns the rights to Situational Leadership®. The Model and training content is the intellectual property of the Center, protected by both copyrights and registered trademarks. Even though this content has been around for many years, much to people’s dismay, Situational Leadership® is not “public domain.”
Copyright law gives the owners of copyright exclusive rights to do certain things with their material. Copyright is intended to protect creative works from being used without the agreement of the owner and to provide an incentive for creators to continue to create new material.
To provide Situational Leadership® training, you must be an accredited trainer and the organisation must be licensed. For more information on getting licensed, click here. Anyone who wishes to modify, create unique scenarios, or customize any of our training materials must seek written permission from the Center for Leadership Studies, Inc.- prior to doing so. The best guideline we can offer upfront, “If you wonder, ask us!” We are usually very accommodating and will work with you to make sure your needs are met while maintaining the integrity of our training content.
Permissions
To submit a request for permission to use Center for Leadership Studies, Inc. material, please provide the following.
1. A copy of the figure(s) you are requesting to use.
if you are modifying the figure, please submit the modified figure as
well.
2. The written treatment of the figure as it will appear in your text.
3. A permission request including the following information
Title
Edition
Author’s Name
Estimated print run (of this edition)
Area of distribution being requested
Please note that permission requests are handled in the order received, and may take up to 3 weeks. We do not grant permission for more than one edition at a time, nor do we grant permission for more than one text at a time. All references to Situational Leadership® must be capitalized, and have the ® follow whenever it appears.
Please send all of the above to permissions@situational.com or you may fax it to the attention of Julene Burton at +1 760-747-9384.
Situational Leadership®, Situational Service®, Situational Selling®, Situational Parenting® are all registered trademarks of the Center for Leadership Studies, Inc. (USA). Situational Coaching™ , Leader as Catalyst™ , Charting New Courses™ , LEAD Evolution™ , and Performance Readiness™ are all trademarks of the Center for Leadership Studies, Inc. (USA).